DefAct help
A guide to the app and the cabinets — for the mechanic on site, the service manager, the dispatcher and the customer. Pick your role: each section is step by step, with screenshots.
Getting started
What DefAct is and how to get a company running
Technician
The app on the phone or computer: documents on site
- The app — main screen and tabs
- Jobs from the manager
- How to fill in a document
- Defect report
- Estimate and prices
- Equipment inspection act
- Work order and completion act
- Photos and signatures
- PDF and sending to the customer
- Document history
- Sync and working offline
- Directories — customers, equipment, work and parts
- Settings, tutorial and support
Manager and dispatcher
The service company cabinet on the website
Customer
The customer portal: approval, requests, analytics