A system tested only by its developers is always convenient for its developers. That is why DefAct has worked in a real service from the start — on live jobs, real equipment and real customers.
Field maintenance of forestry equipment, repair of parts and hydraulic units.
In the Tekhnokom service centre and mobile crew, DefAct is tested in the field: defect reports at a cutting area with no signal, intake of units for repair, work orders and completion acts for customers. Every new feature goes there first — and stays in the system only if it is convenient in a cab and in a workshop, not just on a developer's screen.
For us it is not a logo on a page, but a way not to invent the work of the people who do it.
Not on demo data: the same machines, the same customers, the same deadlines and the same conditions the act is filled in.
An awkward field or an extra step shows up in the first week, not six months later in someone else's company.
Wording in acts, unit directories and the order of work come from practice, not from a general idea of repair. What it looks like is on the industry pages.
We work with service centres, equipment dealers and companies that implement accounting for their customers. Tell us what you do and what you offer — we will discuss.