Software for equipment repair documents
DefAct keeps the four repair documents — inspection act, defect report, work order and completion act — on the phone offline, with photos and signatures, and sends them to the customer for approval by link. From 499 ₽ a month, for companies from 9 900 ₽ a year; the first 30 days are free.
Pick your task
Defect report software
DefAct is an app for equipment defect detection on site: the technician fills the report on the phone, offline, with a photo of every defect and signatures, and the customer gets the PDF and approves it by link.
MoreWork order software
DefAct runs a work order from the request to the act: the mechanic fills the work and parts on site, prices come from the directories, the customer approves the amount by link, and at the end the order turns into a completion act.
MoreSpecial equipment service software
DefAct is built for a service that drives out to the machine: inspection, defect report, work order and act are made on site offline, and the manager sees the documents, the jobs and the repair history for every machine.
MoreField service software
DefAct for a service that drives to the customer: the manager assigns a job to a technician, the technician accepts it in the app, and on site opens a document already filled with the customer, the equipment and the address. Once the PDF is made, the job closes itself.
MoreHow it differs from what you already have
We compare approaches, not other products; accurate as of October 2026.
| DefAct | Paper | Excel or Word | Messenger | General-purpose CRM | |
|---|---|---|---|---|---|
| Fill in on site offline | Yes, on the phone | Yes | On a laptop | Leaves once there is a connection | Usually needs a connection |
| Photos inside the document | For every defect | No, kept separately | Paste by hand | Separate from the text | As an attachment |
| Signature on site | On the phone screen | Yes, with a pen | After printing | No | Depends on the system |
| One numbering across the company | The server issues the number | A paper register | By hand | No | Yes |
| Customer approval | By link, answer in the system | Drive over or scan | By email | By message | If the customer has a portal |
| Ready PDF | One button | A scan | Save as PDF | No | Through print templates |
| How long to set up | Installs in an evening | None needed | Your own template | None needed | Implementation and setup |
Only need the blank?
Templates for all four documents — DOCX, XLSX and PDF, with filled samples. Free, no sign-up.